Are your goods damaged or defective?

We regret this fact.

Please note the following steps to ensure a smooth process:

1. Fill out the form below and include a picture of the defect.
2. We will review your complaint request within the next two working days (Mon-Fri).
3. You will receive all further information including
   return label We only send return labels from the parcel service UPS. The package must be delivered to the nearest UPS package shop and will not be collected from you.
   from us via email.